VoIP (Voice over Internet Protocol) is a new technology that allows users to make voice calls over the Internet or a public switched telephone network. VoIP is sometimes referred to as broadband phone as it operates over broadband connections. VoIP works by converting analog audio signals into digitally encoded voice signals, which are then sent over the Internet or public switched telephone network (PSTN). This digital voice signal is then converted back into analog audio signals, which can be sent to the receiving device. This communication process occurs simultaneously and reliably between VoIP systems and other IP-enabled technologies.
There are two types of VoIPs
Centralized business phone service (CST) and converged network services (CNS). A PSTN is a group of interconnected phone service providers that are unified by their central server and offer a single integrated voice and data service for all consumers. A centralized voip business services provider offers unified communications for all consumers regardless of their locations. A great benefit of a VoIP business phone service is that it reduces business phone expenses and adds additional functionality. The following benefits of a VoIP business phone service are explained below.
A VoIP phone system offers a cost-saving measure.
Since the PSTN phone system can interconnect with the Internet and other connected devices at varying speeds, there is no need to upgrade or replace existing phone systems. Also, existing phone systems are optimized for low power consumption and use of existing and available spectrum. For a small to medium sized business, converged VoIP phone systems offer all the features and benefits of traditional IP phone systems while saving both capital and operational costs. This type of VoIP phone system is designed for easy deployment, high reliability, and flexibility. It can accommodate advanced and updated business needs for the same cost as an analog equivalent.
Consolidated voice and video applications make it easier to manage your calls and meetings from a single location. With the right application, you can integrate your CRM (customer relations management) and other applications so you can make effective collaborative calls and take advantage of advanced call distribution features. Advanced call distribution features include auto attendant, call reminders, conference calling, and more. A voip business services provider can design custom auto attendant programs that can route calls based on your staffing levels, geographic location, and any number of different factors. If your company has a high level of mobility, you can set up multiple simultaneous VoIP calling sessions even when you’re not in the office.
Connecting from a laptop to an IP-based broadband internet connection makes it easy to access your VoIP business services. Connecting to the Internet makes it possible to view important documents and communicate with clients and peers no matter where they are located. An IP-based system also offers a cost savings over Dial up phone systems, as it requires a broadband internet connection to be accessed. In addition, with a VoIP system you can have conference calls without the expense of additional hardware, such as VoIP phones or headsets.
Video Conferencing makes it possible for a group of people to connect through real-time video to collaborate on projects. The benefits of video conferencing include; it’s easier to reach everyone involved, eliminates time delays, provides a streamlined method for communication, and reduces the risk of miss conversations. To make video calls, you do not need additional equipment such as cameras or overhead projectors, and you don’t need any special software skills. Most businesses find that it is cost-effective, easy to use, and produces excellent results. Video conferencing requires a broadband internet connection and sometimes video can be transmitted via VoIP using broadband DSL/Cable modem connections.
Some providers offer hosted video conferencing services, where the host utilizes their bandwidth and toll free numbers to allow you to make video calls at a lower price than if you were to host your own server. A VoIP phone service is used to make phone calls over the internet, and these services allow multiple lines to be connected to one IP network. Hosted service providers usually charge a monthly fee for the use of their network. A VoIP phone service provider can provide both phone services and IP communications, which allow users to make phone calls and even send e-mails to other people around the world.
VoIP telephone services use analog voice data rather than digital protocols and are much cheaper than standard VoIP phone services. When you are selecting a VoIP provider, the selection criteria should include service plans, pricing, features and flexibility.
- VoIP telephone services allow you to create a virtual private network so that you can reduce the infrastructure cost.
- You don’t need an elaborate set up with high-end equipment and routing; just a high-speed Internet connection will do.
- A VoIP service is also useful in applications where voice communication is crucial, such as teleconferences.